- 2018 Posts

  1. Caregiver Specialist Heather Resnick on Caregiver Support
  2. Grandparents Raising Grandchildren
  3. Guardianship
  4. Center Launches North Shore Senior Options
  5. On Blindness, Alzheimer's and Love
  6. Shared Vision: Winnetka Congregational Church Woman's Society Benevolence Committee
  7. Protecting Seniors and Adults with Disabilities: Adult Protective Services
  8. A Jack of All Trades: Al Davis
  9. Family Tradition: Gone Fishin'
  10. Dedicated Volunteer: Fern Kamen
  11. Generous Soul: Mitchell Slotnick
  12. Assessing the Older Adult Members of your Family
  13. Giving Back: Fay Goldblatt
  14. Adult Protective Services (APS) Program Benefits from Shamrock Shindig
  15. Humble Beginnings: Bobbi Halloran

+ 2017 Posts

+ 2016 Posts

+ 2015 Posts

+ 2014 Posts

60 Years of Service: Advocacy

October 06, 2016



In celebration of North Shore Senior Center’s 60 Years of Service, we’d like to take the time each month in our blog to introduce you to a staff member that is making a difference for the better, in the lives of the people we serve. Without their dedication and hard work we would not be able to continue our mission enriching the lives of older adults and their families.


For many older adults, selecting an initial Medicare plan can be an unexpectedly frustrating task, but Melissa Versch, LCSW, and her team work hard to educate individuals on the Senior Health Insurance Program (SHIP).

“I have 14 talented SHIP counselors who are doing amazing work to navigate the complex health system and answer questions about Medicare, Medicare Supplement, long-term care insurance, Medicare HMOs, in addition to filing claims and analyzing policies” she said. “Everyone is working toward the betterment of our community”— something Melissa has loved about the North Shore Senior Center since joining the organization back in May of 2011 after interning through her graduate program at Jane Addams College of Social Work at the University of Illinois at Chicago.

However, navigating through Medicare and supervising other case managers are only some of Melissa’s responsibilities. “Through Senior and Family Services, we work with older adults and their family members to ensure clients’ safety and independence.” This includes providing support for caregivers and advocacy through the Adult Protective Services program, hosting support groups for people with low vision, hearing loss, Parkinson’s disease, dementia, for grandparents raising grandchildren, and more.

“Right now, we’re having some difficulty with our state budget at an impasse. It has effected programs like LIHEAP (Low Income Home Energy Assistance Program), which could not administer its Summer Cooling Program this year and might not be up and running for its Winter Energy Service,” but Melissa is proud of how her co-workers have responded to this problem and others. “Our staff is so hard-working. Issues like LIHEAP challenge us to get creative and we continue to do the best we can to help others.”